Posts from Mobile

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December 3

4 Online Brand Gimmicks that Failed

By now, marketers know that brands cannot fully control their own message anymore. Consumers now have a diverse set of channels through which they can interact with their digital world, and they’ve taken rightful ownership of their own destiny when interacting with brands through those channels.

In an effort to be heard and to increase engagement, brands are turning to new, innovative ways to approach the digital marketing landscape, from social environments such as Twitter and Facebook, to blogger outreach and global alternate reality games. Like anything else new and innovative, the risk of failure in these approaches runs high, and the payoff is unknown.

But failure, if done early and often, can be more instructive than success. Let’s look at four new and innovative ways that brands attempted to engage with their consumers through digital, and see what lessons we can learn.

Lesson 1. Tell a story, but make it your story
In February 2008, 50 bloggers and gamers received mysterious packages in the mail containing clues to an online alternate reality game (ARG) with a clear call to action: Find “The Lost Ring.” These packages kicked off a six-month effort across the globe by more than 150,000 players in seven languages to uncover a lost Olympic game. The game officially ended at the Beijing Olympics, and it generated more than its share of accolades in marketing circles.

But that’s only half of the story. The game is a classic example of what’s known as “dark marketing” — a viral campaign in which the sponsoring brand (in this case, McDonald’s) is barely, if ever, acknowledged. The theory is that mentioning the brand would turn potential gameplayers off when they realize that they’re simply playing a part in a larger marketing campaign. In this case, it wasn’t revealed that McDonald’s was participating until months after the game began.

 091203_img1_mcdonalds

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October 16

Turn off the Lite: Apple Allows In App Purchases for Free Apps

Tap Tap Revenge 3's In App Purchase

Even though my team was swept by the Angels, I still follow MLB’s postseason games when I’m out and about with their great app for my iPhone. At 10 bucks, it’s not exactly cheap, but MLB provides a free “lite” version of the app to try it out before getting the full-featured version. Finding and downloading the free version was the only way I could try it  before I went ahead and bought the full app, because Apple didn’t allow “in app” purchases within applications that were offered for free.

Until yesterday.

This is great news. No longer will users need to download two apps to try before they buy — a true “freemium” app will allow upgrades and add-ons seamlessly, without having to leave the application. iPhone developers will no longer have to worry about the time and expense of maintaining two redundant applications, and designers can now think of unique and innovative ways to take advantage of the freemium model that meets users’ increasingly demanding expectations.

There are some limitations, however.

Apple won’t allow the sale of non-digital goods in the app itself, so dreams of one-touch storefronts for offline retailers will have to remain on hold. They also won’t allow any form of virtual currency, such as the Linden. And while subscription purchases are allowed, rentals are not − Netflix no doubt noticed this caveat.

Even so, the potential for in app updates is enormous. The difference between free and “nearly free” is vast — for every one person who bought Galaxy Impact (iTunes link) for $.99, roughly 400 downloaded it for free, according to their great case study. Offering the free version with seamless upsells, such as a game application that offers new levels or playable characters for a small fee, will likely prolong their app’s potential for user engagement.  Similarly, publishers such as the New York Times or NPR can charge for their premium content but can now offer the delivery mechanism for free.

And as Greg at MobileCrunch pointed out, pirating apps will be more difficult now that they can simply be free.

September 23

How to Score Higher in iPhone App Store Searches

App Store search placement is a huge driver of iPhone app downloads and sales, especially if you don’t have a big media buy to support the app. If a consumer finds your offering in the App Store, it’s safe to assume they’re a qualified lead, and they’re literally one click away from converting. 

But what affects how “findable” an app is in the App Store? If one can’t count on getting in Apple’s “Top 25″ or “What’s Hot” lists, what other options does a fledgling app have to gain consumer visibility?

The answer is keyword search optimization, which is like web SEO, but focused on the nuances of the iTunes App Store search algorithm. The following article provides tips for improving the searchability and findability of your iPhone applications and, ultimately, increasing downloads and sales.

1. Downloads are huge.
 The number of downloads is the number one factor in search ranking placement, by a large margin. For this reason, brands should consider launching apps at a low initial price point to help boost the download count as quickly as possible.

2. Ratings don’t matter (for search).
Positive (or negative) consumer ratings and reviews are not included in the calculations for ranking placement (or if they are, it’s a very slight effect). Of course, ratings are still important for conversions, but if your primary objective is search placement, you’ll want to focus your efforts elsewhere.

3. Descriptions don’t matter either.
 Due to the emergence of “spammy” app descriptions that go on and on for pages and mention every keyword imaginable, Apple is changing the way keyword search works.  Instead of matching against both title and description, the company has added a new “keywords” field and will be phasing out descriptions from consideration in the search algorithm. 

According to Apple, “It is important to enter keywords for all applications as soon as possible so your application can continue to be successfully located on the App Store.” Due to these changes, be sure to focus your app descriptions on telling the features-and-benefits story, and not on search placement.

4. Make every keyword count.
 The new keywords field can contain a maximum of 100 characters (comma-delimited). So instead of a thousand-word description, you’re down to around 12 keywords. These keywords can only be entered when you upload a new version of your app; at that point, they’re set in stone until the next version. 

These 12 keywords are the most important decisions you can make for search placement, so it’s critical to develop a strategy. Come up with a prioritized list, and try searching for various combinations to see what comes up in the store. Some strategies may involve picking keywords where there’s no competition; others may involve piggybacking on the competition. 

5. Get creative with the title.
 One workaround for the new keyword limitation is to put a short description after the App Store title. For example, I recently changed the title of one of my apps from “On the Clock” to “On the Clock – time tracking for clients, projects and tasks.” However, like keywords, titles are “set in stone” and can’t be changed until you release a new version. Treat them as an extension of your keywords, and if you touch on a target word in your title, don’t waste a keyword on it.

6. Review text is ignored.
 Textual consumer reviews are not considered at all in keyword search matching. For example, if a review boasts that “This bird watching app sure beats fishing!” that app will not appear in searches for “fishing.” In other words, worry about what reviews will do for your conversion, not what they’ll do for your search placement.

There are over 65,000 applications available on the App Store today. The vast majority of apps enjoy a brief spike of downloads upon release and then quickly fall off as other newly-released apps fill in behind them. 

Optimizing your iPhone applications for search using the guidelines above can help to build and sustain demand for your applications. While these guidelines work for the App Store today, the rules have changed since launch, and they’ll no doubt change again as Apple continues to evolve the App Store. Until that happens, choose your keywords carefully, get creative with the title, and beg, borrow and steal to increase your download count.

September 15

Infographic: mobile application market share

Our Sue Lockwood shared this dense infographic illustrating financial and other interesting factoids from the mobile app battleground. It was created by you-must-subscribe-to iPhone website, iSmashPhone.
So Appy Together
Click on the image for the full story.

July 17

Flickr – Most Popular Cameras

picture-281

Thought this was a very interesting statistic even though it is not very surprising. The most popular camera on Flickr these days is being challenged by the simple photo abilities on the iPhone. I am sure it is a reflection of many things including mobility, and even audience type. It does in the end become the most versatile tool for capturing life’s moments and Flickr may be more popular now with casual photo enthusiasts and not serious hobbyists or pros.

Lot of other great information here as well. Check it out when you get a chance  -  http://www.flickr.com/cameras/

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