Riccardo La Rosa

Posts written by Riccardo La Rosa

August 19

corporations and wikipedia

The New York Times (free registration required) has an interesting story on how some corporations have tried to edit articles on wikipedia

Last year, someone at PepsiCo deleted several paragraphs of the Pepsi entry that focused on its detrimental health effects. In 2005, someone using a computer at Diebold deleted paragraphs that criticized the company’s electronic voting machines. That same year, someone inside Wal-Mart Stores changed an entry about employee compensation.

Fortunately as the article explains now there is one more tool to keep track of who, when and how information is misused. By going on the WikiScanner site anybody can look for changes made from a corporate network. For instance here is a list of all the things that were changed by people within the Wal-Mart company.

The first thing that comes to mind is of unethical employees that change the information to their company advantage (or disadvantage). Interestingly enough if you spend some time on the site, you will notice that many people from within the same company will edit different types of articles (i.e.: science, geography, history, etc.) that have nothing to do with the company.

So now in order to protect themselves, companies are introducing policies for their employees where they are required to introduce themselves if they write about the company online.

How can you not love user generated content?

July 5

Going back to the basics

In the last few days I went through the always painful process of updating my laptop/profile and consequently all my preferences for all the applications that are installed. Unfortunately there is no software that can make this process pain-less, but that’s the subject of another blog post…

In the last couple years it has become a common practice at least in the financial services industry to use a more strict authentication/authorization process than just username and password. So when I logged in to my account on chase.com I was asked to enter an activation code because they noticed that I was logging in from a new computer.

Chase Step 2

The above image (click on it for the full size) shows all the options that they have to send me the activation code. A new one (for me) was to receive the activation code on my cell phone, right there, instead of going to another window and log into my email. I thought I should give it a try and few seconds after I clicked the “next” button my cell phone lit up, a new message. Ha! that was very easy.

Kudos to Chase for making this process simple, excellent integration of web and cell phone technology, but also secure. A good proof that good usability never goes out of style.

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