March 27
In My Opinion – The Biggest Usability Shortcoming of the iPhone
by Kevin Tu
We’ve all been told that we should not use our cell phone while driving. However, much like knowing but ignoring the fact that smoking and drinking is bad for our health, some of us will continue to use phones while behind the wheel. As states continue to pass laws to limit cell phone usage while on the road, usability around using Bluetooth and other hands free dialing features becomes all the more important.
At this point, some of you are probably thinking, “Just don’t use a phone while you drive.” I’m all for using the phone as little as possible when on the road – if you have to, you should definitely use a hands-free system. I’m not advocating dialing and holding your phone while you drive. However, there may be times when you receive an emergency call on the highway and can’t pull over, or times when you simply want or need to make an urgent call. Regardless of what the law is, the overall usability of a phone should be to provide a simplistic experience around how users are actually using the device, as opposed to how they should use the device.