Kevin Tu

Posts written by Kevin Tu

March 27

In My Opinion – The Biggest Usability Shortcoming of the iPhone

We’ve all been told that we should not use our cell phone while driving. However, much like knowing but ignoring the fact that smoking and drinking is bad for our health, some of us will continue to use phones while behind the wheel. As states continue to pass laws to limit cell phone usage while on the road, usability around using Bluetooth and other hands free dialing features becomes all the more important.

At this point, some of you are probably thinking, “Just don’t use a phone while you drive.” I’m all for using the phone as little as possible when on the road – if you have to, you should definitely use a hands-free system. I’m not advocating dialing and holding your phone while you drive. However, there may be times when you receive an emergency call on the highway and can’t pull over, or times when you simply want or need to make an urgent call. Regardless of what the law is, the overall usability of a phone should be to provide a simplistic experience around how users are actually using the device, as opposed to how they should use the device.

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September 25

Overview: Effective Presentations

I recently had the great opportunity to participate in a presentation training course hosted by Darren LaCroix, who is a presenter trainer from Humor411 (www.humor411.com). During that one-day training, I’ve learned a lot of very useful tips on how to more effectively present. I am by no means an expert in speaking (far from it), and this post is not meant to be a lesson. Instead, I wanted to share my experience with this training course and highlight some of the key takeaways that I personally found helpful.

The training started with an overview of public speaking, where Darren showed us three example videos. The first one was a final presentation he gave that won him The World Champion in Public Speaking award in 2001. This example showed how captivating and engaging he was by employing the techniques that he was about to teach us. The second presentation was a dry-run of the same presentation. This example showed us the difference between using (or not using) some of the recommended techniques, and also demonstrated the epic difference practicing makes. The final one was a video of his very unsuccessful first on-stage performance. The purpose of showing us this example was to dispel the myth that some people are “born with” the talent of speaking – Darren went from someone who couldn’t complete a thought on stage to a world champion, and according to him, it was all about practicing and learning from people who presented well.

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September 18

Evolution of In-Vehicle Multimedia, Informational, and Entertainment Systems

In-vehicle multimedia, informational, and entertainment systems have evolved significantly in the past decade. Before the last decade, in-car entertainment was considered advanced if the car included in-dash multi-disc CD changers. However, since the introduction of the first generally available in-car navigation systems in the 1990s, manufacturers and vendors have gradually started to realize the potential in this area. Cars now come with a lot more advanced informational and entertainment systems, most with significantly sized display screens. The evolution of vehicle design in this department provides us with a glimpse of the trends to come and emphasize the importance of designing usability into in-vehicle displays and controls.

One of the first changes in car displays came with the introduction of larger screen multi-information screens. These displays initially started off monochromatic, and housed data from the on-board computer, climate control, and audio systems. The general idea was to centralize information display in a vehicle to reduce driver distraction. Thus, the screens were often mounted in a prominent location on the dashboard close to drivers’ line of vision. With time, multi-information displays grew in complexity, functionality, and display quality. BMW introduced their new iDrive system in 2001, which relied on a 10 inch color display screen housing entertainment, navigation, communications, climate, and car settings. Audi and Mercedes soon followed suit. Data types also varied, ranging from display-only text, editable fields, text fields, diagrams for navigation maps and for backup sensors, to videos for entertainment, rearview, or surround view features. The increased amount and types of information being presented meant deeper menu structures and more intricate information architecture. What started off as a consolidated display for basic vehicle information had essentially evolved into a mini on-board “Web site.”

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